Free shipping for orders over RM80.00 (West Malaysia)
Shipping & Delivery

  1. Shipping Fee

Peninsular MalaysiaFree Shipping for minimum purchase of RM80
East Malaysia: By weight based  (Charges will be different)
International: By weight based  (Charges will be different)

Note: East Malaysia, overseas, certain rural area and P.O. BOX address might be charged differently (charged by dimension instead of weight) according to the real postage from logistic company. We will inform you to change address or to top up postage if your area is included in those special postage area. Otherwise the parcel will not be sent to you.

  1. Your parcel will be delivered using Japan Owl’s appointed delivery courier company, EasyPacel (including Pgeon and Pos Laju) for local shipping.
  2. For ready stock items, your order will ship within 3-5* working days for Peninsular Malaysia, 7-14* working days for East Malaysia, delivery lead time is subjected to countries & regions for International or alternative 30-45** working days for pre-order items after order confirmation.
  3. Tracking number will be sent to the email address you provided once the posting is done.
  4. Japan Owl shall not be liable for any damage to or loss of any shipment or delayed delivery.

 

*Subject to change on special condition

**For pre-order product, the delivery date shown is an estimation, it is subjected to the customs declarations, flight delay and other unforeseen issues.